Customer Experience Crossword Puzzle

QUESTIONS LIST:

• client : another name for customer
• customer centric : make decisions based on the customer
• serve : do you ask yourself everyday what you can do to _ a customer
• ask : if you don't know what to a customer needs _ them.
• external : customer who is a client
• easier : you should always ask what you can do to make someone else's job
• mile : going the extra _ -
• enough : being friendly is not _ for great service.
• easy : part of customer service is how _ you are to work with
• customer service : customer is greeted nicely is an example of _
• is : if you aren't servicing the client, you are serving someone who _ .
• them : make sure serving the customer is more about _ than you
• internal : customer who works with you
• line : customer satisfaction adds to the bottom _
• care : customer need to know you _