Consumer Issues Crossword Puzzle

QUESTIONS LIST:

• shoplifting : the theft of merchandise from a store by shoppers
• redress : to seek legal remedy when laws are violated
• fraud : deceitful conduct for personal gain.
• return policy : the rules for returning or exchanging merchandise.
• chain letter : an e-mail or mail message that encourages people to send copies of the letter to additional people, along with money
• consumer : someone who buys and uses products and services.
• small claims court : a court in which claims under a certain amount are settled by a judge
• pyramid scheme : a get-rich-quick plan based on recruiting more and more participants
• identity theft : the illegal use of an individuals personal information.