The Extra Mile Challenge Crossword Puzzle
Download and print this The Extra Mile Challenge crossword puzzle. Use a pencil or pen to complete the puzzle by filling in the blanks. The completed answers are included, so you can easily check your progress.
PDF will include puzzle sheet and the answer key.
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QUESTIONS LIST:
- extra mile : going above and beyond for a customer
- empathy: understanding the customer's perspective
- trust: confidence earned through reliability
- listen: one of the most important customer service skills
- support: assistance provided to customers
- teamwork: working together towards success
- solution: answer to a customer's problem
- reliable: dependable and consistent
- ownership: taking responsibility and following through
- service: what great teams deliver every day
- respond: acting quickly on customer needs
- respect: treating others with professionalism and courtesy
- customer: a person receiving assistance or support
- follow up: checking back after assistance is provided
- goal: a desired outcome for a team or customer interaction
