The Extra Mile Challenge Crossword Puzzle

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The Extra Mile Challenge Crossword Puzzle

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QUESTIONS LIST:

  • extra mile : going above and beyond for a customer
  • empathy: understanding the customer's perspective
  • trust: confidence earned through reliability
  • listen: one of the most important customer service skills
  • support: assistance provided to customers
  • teamwork: working together towards success
  • solution: answer to a customer's problem
  • reliable: dependable and consistent
  • ownership: taking responsibility and following through
  • service: what great teams deliver every day
  • respond: acting quickly on customer needs
  • respect: treating others with professionalism and courtesy
  • customer: a person receiving assistance or support
  • follow up: checking back after assistance is provided
  • goal: a desired outcome for a team or customer interaction