Patient Care- Customer Service Crossword Puzzle

QUESTIONS LIST:

• support : to bear all or part of the weight.
• ethics : moral principles that govern a person's behavior or the conducting of an activity.
• incontinent : having no or insufficient voluntary control over urination or defecation.
• template : a preset format for a document or file, used so that a format does not have to be recreated each time it is used.
• scheduling : to arrange or plan for something to take place at a particular time.
• documentation : material that provides official information or evidence or that serves as a record.
• service : the action of helping or doing work for someone.
• eligibility : the state of having the right to do or obtain something through satisfaction of the appropriate conditions.
• procedure : an established or official way of doing something.
• retail : the sale of goods to the public.
• equipment : necessary items for a particular purpose.
• education : receiving or giving systematic instruction.
• guidelines : a general rule, principle, or piece of advice.
• compliance : the action or fact of complying with a wish or command.
• validation : the action of checking or proving the accuracy of something.
• patient : a person receiving or registered to receive medical treatment.
• customer : a person or organization that buys goods or services from a store or business.
• reimbursement : the act of repaying a person that has spent or lost money.
• medicare : a government program of insurance for persons 65 and over and some disabled persons under 65.
• coverage : the amount of protection given by an insurance policy.
• benefits : a payment or gift made by an employer, the state or an insurance company.
• insurance : a thing providing protection or a guarantee of compensation.