Patient Care- Customer Service Crossword Puzzle

QUESTIONS LIST: support : to bear all or part of the weight, ethics : moral principles that govern a person's behavior or the conducting of an activity, incontinent : having no or insufficient voluntary control over urination or defecation, template : a preset format for a document or file, used so that a format does not have to be recreated each time it is used, scheduling : to arrange or plan for something to take place at a particular time, documentation : material that provides official information or evidence or that serves as a record, service : the action of helping or doing work for someone, eligibility : the state of having the right to do or obtain something through satisfaction of the appropriate conditions, procedure : an established or official way of doing something, retail : the sale of goods to the public, equipment : necessary items for a particular purpose, education : receiving or giving systematic instruction, guidelines : a general rule, principle, or piece of advice, compliance : the action or fact of complying with a wish or command, validation : the action of checking or proving the accuracy of something, patient : a person receiving or registered to receive medical treatment, customer : a person or organization that buys goods or services from a store or business, reimbursement : the act of repaying a person that has spent or lost money, medicare : a government program of insurance for persons 65 and over and some disabled persons under 65, coverage : the amount of protection given by an insurance policy, benefits : a payment or gift made by an employer, the state or an insurance company, insurance : a thing providing protection or a guarantee of compensation.