Workplace Communications Crossword Puzzle
Download and print this Workplace Communications crossword puzzle. Use a pencil or pen to complete the puzzle by filling in the blanks. The completed answers are included, so you can easily check your progress.
PDF will include puzzle sheet and the answer key.
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QUESTIONS LIST:
- sender: the person who starts communication
- receiver: the person who gets the communication
- message: the idea that is being communicated
- medium: the means in which a message is sent
- context: the situation in which the exchange takes place
- feedback: the receiver's basic response to the interpreted message
- external: environmental barrier such as lighting, noise, location
- physiological: barrier related to your physical existence such as illness or hunger
- emotional: barrier specifically related to your attitude
- psychological: barrier similar to emotional but related to psyche
- cognitive: barrier related to daydreaming, drifting off, prejudice, etc.
- conflict: a powerful barrier to communication
- paraphrasing: a brief rephrasing of information provided by the sender
- direct: question that requires a simple "yes" or "no" answer
- open ended: 2 words, question that allows for an unlimited response
- emotional intelligence: 2 words, flexible set of skills that can be improved with practice
- empathy: sensing others' feelings and perspectives
- self control: 2 words, keeping disruptive emotions in check
