Policy and Procedure Crossword Puzzle
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QUESTIONS LIST:
- confidential: label required on envelopes containing protected information
- identification: required to verify a person requesting records
- retention: records must be stored for at least a set number of years
- shredding: approved method for destroying paper records
- subpoena: legal request requiring records to be provided
- access: limited to authorized staff only
- signature: required on consent forms for validity
- diversity: recognition of different cultures and backgrounds in hiring
- confidentiality: protection of patient and business information
- conduct: rules governing employee behavior
- training: required education upon hire and annually
- competency: employee ability to perform job duties effectively
- supervision: oversight of employee performance
- orientation: initial training for new employees
- licensure: requirement for certain professional roles
- reporting: requirement to notify supervisors of violations or concerns
- ethics: standards guiding professional behavior
- integrity: acting honestly and responsibly in all practices
- compliance: following laws, regulations, and policies
- accountability: responsibility for actions and decisions
- communication: requirement for clear and respectful interaction
- documentation: accurate recording of services and activities
- respect: required behavior toward clients and staff
- professionalism: maintaining proper conduct in all duties





