Customer Service Week Crossword Puzzle

QUESTIONS LIST:

• customer: a person who purchases good from another
• caring: displaying kindness and concern for others
• smile: a pleased, kind, or amused facial expression, typically with the corners of the mouth turned up
• empathy: the ability to understand and share the feelings of another
• excellence: always providing safe, high quality, innovative care and service
• respect: placing the highest value on every individual's well-being, regardless of the personal and professional differences
• experience: the accumulation of knowledge or skill that results from direct participation in events or activities
• appreciation : recognition & enjoyment of the good qualities of someone or something
• accountability: taking ownership of actions and their consequences
• teamwork: the combined action of a group of people, especially when effective and efficient