Complaint Letter Crossword Puzzle

QUESTIONS LIST:

• inconvenience: a state or an example of problems or trouble, often causing a delay or loss of comfort
• refrain: to avoid doing or stop yourself from doing something
• appreciate: to recognize how good someone or something is and to value them or it
• dissatisfaction: a lack of satisfaction
• refund: an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought
• disappointed: unhappy because someone or something was not as good as you hoped or expected
• complaint: a statement that something is wrong or not satisfactory
• annoyance: the feeling or state of being annoyed
• solicitor: a type of lawyer in britain and australia who is trained to prepare cases and give advice on legal subjects and can represent people in lower courts
• appalled: having strong feelings of shock or disapproval
• compensation: money that is paid to someone in exchange for something that has been lost or damaged or for some problem
• insist: to say firmly or demand forcefully, especially when others disagree with or oppose what you say