Complaint Letter Crossword Puzzle

QUESTIONS LIST: inconvenience: a state or an example of problems or trouble, often causing a delay or loss of comfort, refrain: to avoid doing or stop yourself from doing something, appreciate: to recognize how good someone or something is and to value them or it, dissatisfaction: a lack of satisfaction, refund: an amount of money that is given back to you, especially because you are not happy with a product or service that you have bought, disappointed: unhappy because someone or something was not as good as you hoped or expected, complaint: a statement that something is wrong or not satisfactory, annoyance: the feeling or state of being annoyed, solicitor: a type of lawyer in britain and australia who is trained to prepare cases and give advice on legal subjects and can represent people in lower courts, appalled: having strong feelings of shock or disapproval, compensation: money that is paid to someone in exchange for something that has been lost or damaged or for some problem, insist: to say firmly or demand forcefully, especially when others disagree with or oppose what you say