Interpersonal Communcation Crossword Puzzle

QUESTIONS LIST:

• empathy : identifying someone else’s feelings.
• respect : acknowledging a patient’s wishes or choices without passing judgment.
• genuineness : being genuine in communication encourages patients to place trust in you and what you say.
• openness : being willing to listen to and consider other’s viewpoints and concerns and being receptive to their needs.
• source : sender of message
• message : verbal written, nonverbal.
• receiver : the receiver of the message
• feedback : verbal or nonverbal evidence that receiver understood the message.
• aggressive : imposing a position on others to manipulate them.
• assertive : being open, honest, and direct.
• reassuring : devalues the patient’s feelings.
• advising : telling patients what you think should be done.
• dissociation : disconnecting something significance form specific ideas or events.
• projection : projecting onto another person one’s own feelings.
• denial : direct denial or periods of disbelief.
• anger : reality sinks in and anger and rage set in.
• bargaining : patient becomes more cooperative and congenial as they attempt to make deals with physicians, family, and religious leaders.
• depression : patients withdrawal, become lethargic, and weepy. body is beginning to deteriorate.
• acceptance : patients make arrangements for their expiration.